Privacy Policy

Introduction

Welcome to https://web-design-experts.storysurge.net (hereinafter referred to as “Web Design Experts,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy outlines the ways in which we collect, utilize, and safeguard personal information, ensuring compliance with various global privacy regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in electronic documents
General Data Protection Regulation (GDPR) from the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Privacy Act (UCPA)
Connecticut’s Consumer Data Protection Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://web-design-experts.storysurge.net
Any mobile or desktop applications developed by us
Services and products offered through our platform
Interactions between users and our content, whether through browsing, subscriptions, or user-generated contributions

However, please note that this policy does not extend to third-party platforms, apps, or services accessible through links on our website. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us when:

You register an account and use our applications or services as an authorized user.
You visit our websites linked to this policy.
You choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and personalize our services. These include:

Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
Payment Information: Transaction details when you make purchases, including credit/debit card numbers, expiration dates, and billing addresses.
Financial Information: Data related to your financial status or transactions, if voluntarily provided.
Purchase Information: Details of products or services you have purchased from us, including order history and preferences.
Mobile Device Identifiers: Unique device IDs, mobile network information, and mobile operating system details for analytics and service improvement.
Location Data: Geographic coordinates when you use our location-based services or consent to sharing your location.
Feedback and Reviews: Comments, ratings, and reviews you submit to share your experience with our products or services.
Social Media Information: If you choose to connect your social media accounts to our platform, we may collect data from those platforms (with your permission).
Product Information: Details about the products you view, search for, or interact with on our site, including preferences and customization options.

We obtain this data through multiple sources: user input forms, account setup processes, browsing interactions, automated tracking technologies (like cookies), and third-party service providers who assist us in data collection and processing.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your browser that serve various functions. Here’s a breakdown:

Strictly Necessary Cookies: These ensure basic functionalities of our website, such as enabling secure log-in sessions and remembering user preferences.
Preference Cookies: Used to remember your settings and customize your experience based on previous interactions.
Analytics Cookies: Help us understand how users engage with our site, allowing us to improve content and performance.

You can control non-essential cookies through our Cookie Manager, which provides options to accept or reject specific types of cookies.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is no longer relevant, we securely delete or anonymize the data.

Security Measures

Web Design Experts implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of data at rest and in transit to ensure secure transmission.
Engaging secure third-party processing partners who adhere to strict privacy standards.
Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights and Choices

In line with global privacy regulations, you have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Correction: The right to ask us to correct any inaccurate or incomplete personal data.
Erasure: Also known as “right to be forgotten,” this allows you to request the deletion of your data.
Object: You can object to the processing of your data for specific purposes, such as direct marketing.
Data Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.

To exercise these rights or if you have any privacy-related queries, please contact our Data Protection Officer using the details provided below.

Contact Us

If you have any questions about this Privacy Policy or concerns regarding your personal data, please reach out to us:

Email: [email protected]
Mailing Address: Web Design Experts, Inc., 1234 Street Name, City, State, ZIP Code

We regularly update this policy to reflect changes in our practices and relevant laws. Please review this page periodically for the latest information on our privacy commitments and practices.